Edgeware offers full technical and operational support to small business organizations. We believe this is a critical service offering, as this service allows our clients to concentrate on their business while feeling confident that their IT assets are being well-maintained and managed. We are passionate in our belief that small businesses need to exploit IT to their advantage as well or better than their larger competitors.

This need represents a 'catch-22' with many small businesses as they cannot typically afford to maintain an IT department; this is where Edgeware can help. For affordable rates, Edgeware provides full IT Support. Coupled with our hosted solutions; Edgeware can help small businesses utilize IT to its full advantage and continue to compete successfully in the increasingly competitive market place.

Edgeware has senior consultants and technicians with the right technical skills and experience coupled with unparalleled commitment to providing quality service. We also maintain relationships with other IT Vendors and independent technicians to ensure we have access to technical experts with the skills and product experience our clients need.

We offer 'on demand' support services as well as full ongoing support programs. We keep your IT costs down without sacrificing reliability and usability by sharing our resources across our client base. We also utilize our own software solutions to manage our delivery of support and application services permitting us to execute effectively and efficiently.

While we typically review overall IT requirements with potential clients and define a support program that fits their needs and budget; our support services typically include some or all of the following components:

• Enterprise Technology Support and Maintenance:
• Full IT Infrastructure implementation, support and maintenance
• Software, Hardware provisioning and IT Vendor Management
• Technology Planning and Management
• Application, Network and DB design and management
• Application, Database Hosting and Backup Services
• Web-site Hosting
• Web-Mastering Service
• Content Management Service

By relying on Edgeware, we ensure you fully exploit the potential of IT to your business advantage while you concentrate on running your business; we permit your organization to rely on 'lights out' IT services without needing to create and manage an IT Department.